Frequently Asked Questions

Quick answers to common questions

How long does it take to generate a 3D model?

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Most 3D models are generated within 5-15 minutes, depending on complexity. You'll receive an email notification when your model is ready.

What technology do you use?

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We use cutting-edge AI technology to generate high-quality 3D models from text descriptions.

Can I edit my models after generation?

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Yes! You can edit scale, color, and other properties before purchasing. We also provide editing tools for basic modifications.

What's your refund policy?

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We offer a 30-day money-back guarantee on all purchases. If you're not satisfied, contact us for a full refund.

How do I purchase tokens?

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You can purchase tokens through our secure payment system. Go to the "Buy Tokens" page to see available packages and pricing.

Can I download my models?

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Yes! Once you purchase a model, you can download it in various formats including GLB, STL, and OBJ for use in your projects.