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From Idea to Your Door
Simple, fast, and professional 3D printing service
Idea
Describe your vision in simple text
AI creates your model, we 3D print it
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Terms of Service
Last updated: 2025
1. Acceptance of Terms
By accessing and using Prompt3D ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Prompt3D is an AI-powered 3D model generation service that allows users to create 3D models from text descriptions. The service includes model generation, storage, and purchase capabilities.
3. User Accounts
To use our service, you must create an account. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Providing accurate and complete information
- Notifying us immediately of any unauthorized use
4. Acceptable Use
You agree not to use the Service to:
- Generate content that is illegal, harmful, or violates any laws
- Create models that infringe on intellectual property rights
- Generate inappropriate, offensive, or adult content
- Attempt to reverse engineer or compromise the Service
- Use the Service for any commercial purpose without permission
5. Content and Intellectual Property
You retain ownership of the text prompts you provide. Generated 3D models are provided for your use, but you may not claim ownership of the underlying AI technology or algorithms used to create them.
6. Payment and Billing
Our service operates on a token-based system. Tokens are non-refundable except as required by law. We reserve the right to change pricing with 30 days notice.
7. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.
8. Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend the Service for maintenance or updates.
9. Limitation of Liability
To the maximum extent permitted by law, Prompt3D shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
10. Termination
We may terminate or suspend your account at any time for violation of these terms. You may terminate your account at any time by contacting us.
11. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through the Service.
12. Contact Information
If you have any questions about these Terms of Service, please contact us at legal@prompt3d.io
Privacy Policy
Last updated: 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information:
- Email address and password
- Name (if provided)
- Payment information (processed securely through Stripe)
- Communication preferences
Usage Information:
- Text prompts you submit for 3D model generation
- Generated 3D models and associated metadata
- Service usage patterns and preferences
- Device and browser information
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect, prevent, and address technical issues
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share information with trusted third parties who assist us in operating our service
- Legal Requirements: We may disclose information if required by law or to protect our rights
- Business Transfers: In the event of a merger or acquisition, user information may be transferred
- Consent: We may share information with your explicit consent
4. Data Storage and Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Secure cloud storage with industry-standard protections
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
5. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request a copy of your data
- Withdraw consent for data processing
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our service
- Provide personalized content and features
- Improve our service performance
You can control cookie settings through your browser preferences.
7. Third-Party Services
Our service integrates with third-party services:
- Stripe: For payment processing (subject to Stripe's privacy policy)
- AWS S3: For secure file storage (subject to AWS privacy policy)
- Email Services: For sending notifications and communications
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: privacy@prompt3d.io
- General Support: support@prompt3d.io